Logitech G HUB - FAQs

About G HUB		Download Windows | macOS
Connect Device		Customize Device

 

Troubleshooting
Windows		macOS		Other FAQs

 

About G Hub

• What is G HUB?
• Can I use G HUB offline?
• Release notes
• Features
• Report issues or feedback
• Supported OS
• Available languages
• New G HUB Camera Controls and Features

Connecting & using your device with G HUB

• Using the Device Pairing Tool in G HUB
• Device does not appear in G HUB
• Device lost connection to LIGHTSPEED receiver after G HUB update
• Webcam settings are grayed out in G HUB

Customizing your device with G HUB

• G-Keys in Logitech G HUB
• G HUB: Remove and create DPI speeds
• G HUB: Change colors on the swatch list

Troubleshooting G HUB on Windows

• G HUB Install/Uninstall/Update Troubleshooting
• G HUB freezes while loading and logo animation loops
• Logitech G logo loops when attempting to run G HUB
• Inconsistent DPI when wireless report rate is changed in G HUB and Enhance pointer precision is enabled in Windows

• Windows Dynamic Lighting
  • What is Dynamic Lighting for Windows 11?
  • How does Dynamic Lighting work with my Logitech G devices?
  • Why did my lighting change with the latest Windows update or G HUB update?
  • Why can I not configure LIGHTSYNC in G HUB when Windows Dynamic Lighting is enabled?
  • How do I change the lighting colors of my device when dynamic lighting is enabled?
  • Can I use Bluetooth devices with Windows Dynamic Lighting? 
  • Can I use Windows Dynamic Lighting without installing G HUB?
  • Toggling a device's Windows Dynamic Lighting on/off switch does not work
  • What Logitech G devices are supported with Windows Dynamic Lighting?

Troubleshooting G HUB on macOS

• G HUB is stuck on the loading screen with macOS Ventura
• Initializing Profile error with G HUB on a Mac
• Logitech G Hub permission prompts on macOS
• The device does not appear in G HUB (Mac)
• I am unable to uninstall G HUB on macOS

Other FAQs

• Delete games and applications from the App list
• Download and run an animation effect for your keyboard
• Blacklist a game or application from the profile list
• Assign keyboard key commands and reset or disable buttons
• How can I make sure my G HUB Settings are saved?
• Do I need to uninstall Logitech Gaming Software to use G HUB?
• Why Isn’t DTS Working on Firefox?
• Why can’t I sync lighting between my Logitech RGB devices?
• Managing LIGHTSYNC effects on your Logitech device

• Profiles
  • Delete profiles in an app
  • Duplicate profiles to another game or application
  • Lock a profile for all games and applications
  • Lock a profile’s assignments for all games and applications
  • Lock a profile’s LIGHTSYNC effects for all games and applications
  • Blacklist a game or application from the profile list

• On-Board Memory
  • Enable On-Board Memory mode on your gaming mouse with G HUB
  • Some macros do not work when in Onboard Memory mode

• Macros
  • How to create a macro in G HUB that opens a file
  • My G HUB Macros Are Not Working In Some Games
  • Some macros do not work when in Onboard Memory mode