This issue occurs because of a configuration in the Harmony settings. The remote is either sending a command too many times or not often encough, depending on the sensitivity of the device.
Solution:
To resolve the issue, do the following:
- Launch the Logitech Harmony Remote software and login to your account
- Click on the
tab
- Click on the
button for the device which is not responding correctly
- Select ...responds to some commands either too many times or only occasionally.

- Lower the number of commands sent per button press if the commands are repeating unnecessarily. Raise the number if the device responds once when a button is pressed several times.
NOTE: the default is usually set to '3'.
- Click on the
button to save your changes - Click on the
button to update your remote
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
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