- If your phone isn’t docked, but you see the docking animation and hear the docking tone, make sure that nothing metallic is making contact with the mount. Even if the paired phone isn’t touching the mount, it can activate the ZeroTouch app from a few feet away if something metallic, such as keys or another phone, makes contact with it.
- If your phone is docked on the mount and the ZeroTouch app is waking up without a high-five, check to see if any other object is near the earpiece. ZeroTouch uses sensors on your phone to pick up your high-five, but it can be activated by something else in that area.
- Try switching the activation gesture to wave — see Change gestures for the Logi ZeroTouch for more help.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
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