Tutorial: Explaining lights on the RF Extender

This article applies to the following products:
Harmony 890
Harmony 895
Harmony 890 Pro
Harmony 1000

The following article includes descriptions and illustrations of each of the states of the RF Extender, which can be used with any of the above remotes. This article is divided into four sections. To quickly access any section, please click on the links below:

I) The Basics 

II) Resetting the Extender 

III) Missing Configuration 

IV) Safe Mode 

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I) The Basics 

1) Power Off:

2) Power On:

3) USB Connected:

2) Press and hold the Connect button for approximately 60 seconds, until the Status and RF lights blink back and forth – Try Pairing again after resetting the Extender. For more information on why you would need to reset the RF Extender, see I am having problems pairing the remote and RF Extender

III) Missing Configuration:

1) Missing Configuration: USB Disconnected

2) Missing Configuration: USB Connected

NOTE: The configuration is likely corrupt, so try updating again – This may require Safe Mode

IV) Safe Mode: 

To put the Extender in Safe Mode: Ensure the Extender is not plugged in to either power or your computer. Press and hold the Connect button while connecting the Extender to your computer. Continue to hold the Connect button until the RF and Status lights blink alternately, then release the Connect button.  To find out when you would need to put the RF Extender in safe mode, see I am having problems upgrading the firmware or updating the RF Extender

1) Safe Mode: USB Connected

2) Safe Mode: USB Disconnected