Harmony Smart Control not setting TV to correct input when switching activities (adjusting Input delay)

If your TV uses a toggle-input switching-method to switch inputs (pressing one button on the original remote cycles through the inputs one by one), the Harmony remote needs to know how long your TV takes to switch between inputs.

Input delay is the amount of time your Harmony waits between sending input commands. If the input delay is too short, your TV won't respond to each input command sent, and will stop before arriving at the correct input. A device can have an input delay between 0-5000 ms.

For example, a TV has the following inputs:

• Antenna+
• Video1 (DVD player)
• Video2
• HDMI 1
• HDMI 2 (Satellite receiver)

A DVD player is connected to the TV on Video1 and a Satellite receiver on HDMI 2. To switch from watching a movie on your DVD player to watching TV with your satellite receiver, you'd need to press the Input button on your original remote three times. If the Input Delay is too short, your Harmony remote will send the correct number of input commands, but too quickly. Instead of reaching HDMI 2, the TV might stop at HDMI 1.

• Adjusting the input delay in your account

• Adjusting the input delay in your Harmony app

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Adjusting the input delay in your account

1. Log in to your account on myharmony.com.

2. Select your Harmony Smart Control from the Welcome screen.

3. Click Devices.

4. Select the device you want to update.

5. Click Change Device Settings.

6. Select Device delay settings and then click Next.

7. Increase or decrease the value of the Input delay by entering the period time (in milliseconds), and then click Finish.

To update your smart device with these changes:

1. Log in to your Harmony app.

2. Tap Menu.

3. Tap Settings.

4. Tap Sync your Harmony.

NOTE: You can also sync your changes on the PC:

1. Connect your hub to the PC.

2. Log in to your account on myharmony.com.

3. Select your Harmony Smart Control from the Welcome screen.

4. Click Sync and follow the instructions to Sync from PC.

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Adjusting the input delay in your Harmony app

1. Launch the Harmony app.

2. Tap Menu.

3. Tap Settings.

4. Tap Edit devices and activities.

5. Tap Devices.

6. Tap the device you want to modify.

7. Tap Delay Settings.

8. Use the slider to select the appropriate Input delay for your device (0-5 sec).

9. Tap Done to confirm and save the change.

Repeat for any other devices that have an input delay issue.