Certain Motorola set-top boxes (Motorola DCX3200, DCX3400, DCT6412, DCH3200, DCT3416, DCH3416) limit the number of downstream HDCP devices to 2 or fewer. Therefore if you have connected Revue to your AV Receiver and TV using HDMI cables, you may experience the following issues:
- An HDCP error message is displayed on your TV
- TV programming is displayed on your TV for a couple of seconds and then you get a green or black image
To resolve the issue, you can contact your provider an request an alternate HDMI set-top box or you will need to connect Revue to your AV Receiver using an SPDIF cable.
- Using an HDMI cable, connect one end to the HDMI Out port on your Set-top box (STB), then connect the other end to the HDMI In port on the back of the Revue.
- Using another HDMI cable, connect one end to the HDMI Out port on the back of the Revue, then connect the other end to the HDMI In port on your TV.
- Connect an Optical cable to the SPDIF port on the back of Revue, then connect the other end to an SPDIF In port on your AV Receiver.
- Insert the power cable into the back of the Revue, and plug the other end into a power source.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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