You can use Help on your remote or in the Harmony app to resolve issues with your activities.
Use Help on your remote
To use the Help feature on the remote itself, press the activity button again. This will send the power and input commands to your devices to get things back in sync.
Use Help in the Harmony app
To use the Help feature in the Harmony app:
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Tap Menu in the Harmony app while in an activity.
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Tap Help.
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Select a device to send a power or input command.
NOTE: For more information on troubleshooting your activity settings when using Help, see answer 360023415993.
If the Help feature doesn't fix the issue, check that:
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All model numbers are correct
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Devices needed are included in the activity
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Input settings of devices in the activity are correct
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The correct device is selected for channel and volume control
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Hub and mini blaster are placed correctly (see answer 360023415993 for more information)
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
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