My Cordless Desktop Wave cannot be customized using Logitech software (SetPoint)

Normally, you should be able to customize your Cordless Desktop Wave settings in SetPoint (Logitech's Mouse and Keyboard Software) on the My Mouse and My Keyboard tabs. However, if these tabs are not visible and SetPoint is not displayed as shown below, you will need to re-install SetPoint.

SetPoint with My Mouse and Keyboard Tabs

SetPoint without My Mouse and Keyboard Tabs

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To uninstall SetPoint:

• Windows XP
• Windows Vista

Windows XP

1. Go to Add or Remove Programs:

   • Start menu view: Start > Control Panel > Add/Remove Programs
   • Classic start menu view: Start > Settings >Control Panel > Add/Remove Programs

2. Open Add or Remove Programs

3. Select Logitech SetPoint from the list of programs displayed.

   

4. Click the Change / Remove button and follow the on-screen instructions to uninstall SetPoint.

5. Download and install the latest version of SetPoint from the Cordless Desktop Wave Downloads Page.

   NOTE: You may need to reboot your system after SetPoint has been installed.

6. After your system restarts, open SetPoint to verify that the My Mouse and My Keyboard tabs are available.

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Windows Vista

1. Go to Uninstall a program:

   • Start menu view: Start > Control Panel > Uninstall a program
   • Classic start menu view: Start > Settings >Control Panel > Programs and Features >

2. Select Logitech SetPoint from the list of programs displayed.

   

3. Click the Uninstall button highlighted above and follow the on-screen instructions to uninstall SetPoint.

4. Download and install the latest version of SetPoint from the Cordless Desktop Wave Downloads Page.

   NOTE: You may need to reboot your system after SetPoint has been installed.

5. After your system restarts, open SetPoint to verify that the My Mouse and My Keyboard tabs are available.

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Additional Information

If the My Mouse and My Keyboard tabs are still missing:

1. Exit SetPoint by right-clicking on the SetPoint icon in the system tray. The system tray is located in the bottom right corner of the screen next to your clock.

   

2. Select Exit.

3. Click on the Windows Start button.

4. Choose Run.

5. Type %windir% in the Run dialog box (shown below).

   

6. Double-click on the System32 folder to open it.

7. Double-click the drivers folder.

8. Rename the file wdf01000.sys to wdf01000.bak.

9. Re-install SetPoint.

   WARNING: Before rebooting, check if the wdf01000.sys file is present. Rebooting without this file may prevent some of your hardware, including mice and keyboards, from working properly.

10. If the wdf01000.sys file is not present, immediately rename wdf01000.bak back to wdf01000.sys.

11. Reboot the computer.

12. After your system restarts, open SetPoint to verify that the My Mouse and My Keyboard tabs are available.