iPad does not recognize the Combo Touch Keyboard

If your iPad does not recognize the Combo Touch Keyboard, and nothing happens when you type, try the following:

• Check that the iPad is securely placed inside the Combo Touch Keyboard case and the connection between the case and keyboard is firm.
• Clean the Smart Connectors using a cotton swab lightly moistened with 99% alcohol.
  • First remove the iPad, locate and wipe the three Smart Connector pads on both the back of the iPad and on the holder.
  • Also wipe the three Smart Connector pads located on the top spine of the keyboard and the five pads located on the bottom of the holder.